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Privacy Policy

Effective Date: 21 February 2026

VSS Growth ("we", "our", "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

 

We operate in compliance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and applicable Bulgarian and EU data protection laws.

1. Information We Collect

Personal Data

We may collect the following types of personal data:

  • Contact details (name, email address, phone number, business address)

  • Business information (company name, industry, website, advertising budget)

  • Communication preferences and marketing interests

  • Technical information (IP address, browser type, device information)

  • Website usage data and analytics

How We Collect Information

  • Directly from you when you fill out forms, contact us, or book consultations

  • Through our website using cookies and analytics tools

  • From third-party sources such as business directories or referral partners

  • During phone calls, meetings, or other communications

2. How We Use Your Information

  • We use your personal data for the following purposes:

  • Providing digital marketing and advertising services

  • Responding to your inquiries and booking consultation calls

  • Tracking and measuring advertising campaign performance and ROI

  • Sending you relevant marketing communications and newsletters

  • Improving our services and website functionality

  • Compliance with legal obligations and business requirements

  • Analyzing customer interest and engagement patterns

Legal Basis for Processing (GDPR Art. 6): Contract performance, legitimate interests (e.g., service improvement and campaign analysis), consent (e.g., for marketing), or legal obligations.

3. Lead Data and Interest Tracking

As a digital marketing agency, we collect and analyse lead data to track customer interest and optimise advertising campaigns. This includes:

  • Tracking website interactions and form submissions

  • Monitoring email engagement and response rates

  • Analyzing customer journey and conversion patterns

  • Measuring advertising campaign effectiveness and ROI

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This data helps us provide better services to our clients and demonstrate measurable results from our advertising campaigns.

4. Information Sharing and Disclosure

We may share your personal data with:

  • Service providers and contractors who assist us in operating our business

  • Advertising platforms (Google, Meta, etc.) for campaign management

  • Analytics and tracking service providers

  • Legal and professional advisors

  • Government agencies when required by law

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We do not sell, rent, or lease your personal data to third parties for their marketing purposes without your explicit consent.

5. International Data Transfers

Some recipients (e.g., Google, Meta) may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your data in line with GDPR requirements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorized access, use, or disclosure

  • Data breaches and cyber threats

  • Loss, misuse, or alteration of information

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However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (subject to legal requirements)

  • Restrict processing

  • Object to processing (including for marketing)

  • Data portability

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the supervisory authority: Commission for Personal Data Protection (CPDP), Bulgaria – www.cpdp.bg

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To exercise these rights, contact us using the details below. We will respond within one month (extendable if complex).

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience and analyse usage patterns. You can control cookie settings through your browser preferences or our cookie banner.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Lead data may be retained for up to 7 years for business and tax compliance purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

VSS Growth
Email: vssgrowth@gmail.com
Address: Sofia, Bulgaria

This Privacy Policy is designed to comply with GDPR and applicable Bulgarian data protection legislation. If you have concerns about our handling of your personal data, you may lodge a complaint with the Commission for Personal Data Protection (CPDP) at www.cpdp.bg.

Accessibility Statement

 

 

 

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